Shipping & Delivery Policy
At Slickora, we are committed to delivering your orders promptly and efficiently. This Shipping & Delivery Policy outlines the terms and conditions related to the shipping of products purchased from our website.
1. Order Processing
- Processing Time: All orders are processed within 1–2 business days (excluding Sundays and public holidays) after receiving your order confirmation email.
- Order Confirmation: You will receive an email confirmation once your order has been successfully placed.
- Order Updates: If there are any delays or issues with your order, we will notify you promptly via email or phone.
2. Shipping Methods & Delivery Time
We offer the following shipping options:
- Standard Shipping: Delivery within 3–7 business days.
- Express Shipping: Delivery within 1–3 business days.
Please note that delivery times are estimates and may vary based on your location and external factors.
3. Shipping Charges
- Standard Shipping: ₹50 for orders below ₹999.
- Express Shipping: ₹100 for all orders.
- Free Shipping: We offer free standard shipping on orders above ₹999.
Shipping charges will be calculated and displayed at checkout.
4. Delivery Areas
- Domestic Shipping: We currently ship across India.
- International Shipping: At this time, we do not offer international shipping.
5. Order Tracking
Once your order has been shipped, you will receive an email with tracking information. You can track your order through the courier’s website using the provided tracking number.
6. Delivery Delays
While we strive to ensure timely deliveries, there may be delays due to:
- Weather conditions
- Logistical challenges
- Public holidays
- Unforeseen circumstances beyond our controlWebsitePolicies+3CommerceGurus+3Wareiq+3
We appreciate your patience and understanding in such situations.
7. Undeliverable Packages
If a package is returned to us due to an incorrect address or failed delivery attempts, we will contact you to arrange re-shipment. Additional shipping charges may apply.
8. Damaged or Lost Packages
If your order arrives damaged or is lost in transit:
- Please contact us within 48 hours of receiving the damaged item or expected delivery date for lost packages.
- Provide your order number and photographic evidence of the damage.
We will investigate and take appropriate action, which may include a replacement or refund.
9. Contact Us
For any shipping-related inquiries:
Email: [email protected]